Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Common charges beyond the car price: pre-shipment inspection fee, inland trucking from the car's city to the port, export customs clearance, documentation fee, terminal handling charges (THC), certificate fees, and markups hidden inside the freight quote. How to protect yourself: ask for an itemized quotation with each charge listed separately; compare 2-3 exporters, because a very low car price is often offset by inflated fees; confirm which costs are included up to the port of loading and which you pay at destination; agree in writing on the payment currency and the exchange rate date. Your total budget should be: car price + export fees + freight + insurance + destination port charges + import duties and taxes.

Absolutely not. The U.S. DOT and EPA have strict import restrictions on non-compliant vehicles. Any Chinese used car that is not 25 years old and not produced to U.S. standards will face mandatory crushing and destruction upon arrival at U.S. ports. We directly reject such non-compliant orders.