It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

RoRo ships usually charge based on the vehicle's volume (length x width x height, calculated in CBM) in tiers; container shipping has a fixed compartment price. We will calculate which method is the most economical for the current sailing.

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.