Vetting takes a day and can save you thousands. Work through this checklist. Verify the business: ask for the company registration number and check it on China's National Enterprise Credit Information system or a commercial registry tool. Confirm the registered address matches where they claim to operate, and that their business scope includes vehicle export. Check export credentials: they must hold a used-vehicle export license issued by Chinese commerce authorities. Ask for the license and a recent export declaration showing they actually ship cars. Test their knowledge: a real exporter answers detailed questions about your destination country's import rules (age limits, left/right-hand drive, emission standards) without hesitation. Vague answers about your own country's requirements are a red flag. Structure payments safely: small deposit (10-20%), balance only against inspection reports and shipping documents, ideally through a payment method with recourse. Refuse full prepayment by irreversible transfer—no legitimate exporter requires it.

Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.

Definitely. Lifting the chassis is a mandatory part of our standards. The report will specifically show whether there are oil stains on the front and rear shock absorber cylinders, if the rubber boots of the lower control arm ball joints are torn, and if the steering tie rods are loose or deformed.