Our standard holding period is 3 business days after the deposit is paid (based on the timestamp of the payment slip). The domestic used car market in China moves very quickly, and if we do not receive the bank message confirming the deposit within the specified time, the system will automatically release the hold, and the vehicle will be re-listed for public sale.

Changes must be requested before the shipping cut-off date (SI Cut-off Date) prior to the vessel's departure. Once the vessel has sailed, the shipping company will charge a high amendment fee, which may also cause delays in customs clearance at the destination port, with costs borne by the buyer.

For B2B large customer orders, a "sampling + full inspection" dual regulation is adopted. Core parameters (no major accidents, no water damage or fire) are subject to 100% inspection per vehicle; appearance and condition are uniformly graded (e.g., uniformly purchasing Grade A), and panoramic images of all vehicles in the batch along with a core indicators comparison list are provided before shipment.