If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.

Many car owners do not have their first maintenance done at authorized dealerships, leading to gaps in early data. In such cases, we do not blindly trust the odometer; instead, we analyze the tire production dates and wear levels, as well as the depth of grooves on the brake disc edges, using the "gold standard" of physical wear to infer the intensity of early use.

Our legal delivery milestone is based on the "Estimated Time of Departure (ETD)". As long as the vehicle enters the port area and customs clearance is completed within the agreed timeframe, any delays in shipping schedules due to the shipping company's capacity adjustments will not be considered a breach on our part. The uncontrollability of maritime transport must be factored into your expectations.