After receiving the final payment, we will send you the complete set of original customs clearance documents via DHL or FedEx, which typically includes: - Bill of Lading (B/L) - Commercial Invoice - Packing List - Certificate of Origin (CO) - Used Vehicle Export License issued by the Ministry of Commerce of China Note: If your local customs requires additional documents (such as VIN consistency certificate), please inform us in advance before shipping.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

We do not rely on the seller's verbal assurances. We provide multi-dimensional accident-free certification by cross-referencing insurance claims records, service orders from authorized dealerships, and conducting on-site paint thickness measurements and weld point inspections of the chassis and structural components (longitudinal beams, A/B/C pillars, shock absorber mounts).