The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

We understand that the power battery is the core asset of an EV. Before export, our technical team will use professional OBD diagnostic equipment to read the underlying data from the Battery Management System (BMS). We will provide you with a technical report that includes key indicators such as battery health percentage (SOH), cell pressure differences, and charge-discharge cycle counts. If the SOH is below our established export safety standard (usually above 80%, depending on the vehicle's age), the vehicle will be intercepted and not sent overseas.

Yes. We will apply to customs or the trade promotion agency for a specific version of the certificate of origin (such as ASEAN Form E, China-ASEAN FTA certificate, etc.) to assist you in legally enjoying significant or even zero tariff treatment at the destination port.