It depends on the brand, so verify before buying: 1. OTA updates: most newer Chinese EVs update over the air, but some brands tie updates to the region of registration—an exported car may stop receiving them or stay on China firmware. 2. Companion apps: functions like remote climate, charging status, and location often require a Chinese phone number or mainland server access; abroad they may work partially or not at all. 3. Language and units: check the infotainment can switch to your language and your units (miles/km). Ask the exporter to demonstrate the app functions live on video before purchase, and get written confirmation of what will work after export. For the battery, request an SOH (state of health) report—battery replacement is far costlier than any software limitation.

We will check if the vehicle identification number (VIN) is within the official recall batch. If there are any outstanding safety recalls (such as replacing Takata airbags), we will require the original owner to assist in sending it to an official 4S shop to complete the free recall work before the vehicle is deregistered.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.