For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

Odometer rollback happens everywhere, so never trust the dashboard number alone. Cross-check at least three sources: 1. Maintenance records: Chinese 4S dealerships keep service logs tied to the VIN. Ask the exporter for screenshots showing recorded mileage at each visit — the numbers should rise consistently. 2. Inspection reports: China requires periodic emissions/safety inspections, and the mileage is logged at each one. The exporter can pull the car's inspection history. 3. Tire and wear clues: Compare the claimed mileage with brake pedal rubber, steering wheel shine, seat bolster wear, and the tire production dates. A car showing 30,000 km with a polished steering wheel and second set of tires is suspicious. Also check the dashboard for uneven digits or scratches around the odometer area in photos. If maintenance and inspection records roughly agree, the reading is usually trustworthy; if the seller refuses to share records, treat the mileage as unknown and negotiate accordingly.

A normal transaction moves through six stages. First, selection and verification: you shortlist cars, request VIN-level documents, and order an independent inspection (1-2 weeks). Second, contract signing and deposit: 10-30% is standard, paid against a signed contract listing the VIN and agreed spec. Third, export preparation: the seller handles deregistration and export licensing (1-3 weeks). Fourth, final payment against loading: pay the balance only after you receive the bill of lading or rail waybill number you can track. Fifth, transit: ocean shipping to most ports takes 3-6 weeks, rail to Central Asia or Europe 2-4 weeks. Sixth, destination clearance and registration: allow 1-2 weeks plus buffer for inspections. In total, plan for 2-4 months door to door. Any exporter promising full delivery in under six weeks is likely cutting corners on export paperwork.