Maintain objective expectations. Vehicles over 5 years old inevitably show signs of decreased paint gloss, slight aging of rubber seals, irreversible patina on interiors, and surface rust on chassis components. As long as core structure and mechanical failures are not involved, these are normal depreciation characteristics over time.

Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.

A typical payment structure looks like this: 1. Deposit: 10-30% after you confirm the car and price, often to reserve the vehicle and start the inspection. 2. Balance: paid after you approve the inspection report, but before or at shipment. A common safeguard is paying against a copy of the bill of lading, with telex release of the original B/L after funds arrive. 3. Never send 100% upfront to a new supplier. Use traceable methods (T/T bank transfer to a corporate account matching the company name, or escrow for first orders) and keep every agreement in writing. 4. Timeline: quote within days, inspection 3-7 days, booking and loading 1-2 weeks, ocean transit 3-6 weeks, customs clearance 3-10 days. Red flags: personal bank accounts, pressure to skip inspection, prices far below market.