Cross-border after-sales support mainly comes from three channels: 1. Contract terms: Reputable exporters commit in the sales contract to engine and gearbox coverage for 30 days after pickup, excluding wear-and-tear items. Get this in writing before paying. 2. Inspection report: The pre-shipment inspection report is your baseline. If the car arrives with problems that contradict the report (e.g., hidden accident damage not disclosed), you can file a claim against it. 3. Parts supply: For mainstream Chinese brands, spare parts channels exist in Russia, Central Asia, the Gulf, and Africa. Many exporters will help you source and ship parts after delivery. Practical tips: inspect the car on arrival and photograph everything; report any issue in writing within 48 hours; keep all shipping documents. Claims filed weeks later are hard to prove.

A professional pre-purchase inspection in China normally covers five parts: exterior and interior condition, a lift inspection of the chassis and frame, engine bay checks, a road test, and OBD diagnostics. Prioritize the chassis rails and A/B/C pillars for cut-and-weld repairs, engine oil leaks and timing noises, transmission shift quality, and OBD fault codes — cleared codes leave telltale history data. For EVs, add battery pack casing, insulation values, and battery state of health (SOH). Insist on original timestamped photos with the VIN visible and a written conclusion such as 'fit for export' or 'major defects found.' A report that only says 'good condition' is not worth paying for.

The headliner is considered an "irreversible interior component." If the edges are delaminated or there are deep, hard-to-clean dark water stains, it will directly lead to a downgrade in the interior grade, even if it does not affect driving. We will not use pins or low-quality glue for cosmetic repairs.