Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.

Because it's not a one-time transaction. Only by ensuring compliance checks, improving after-sales service, and providing parts can a good reputation be established, leading to repeat purchases and long-term cooperation.

The purchase price is only part of your total landed cost. Plan for these items: - Inland transport in China: moving the car from the seller's city to the export port, plus transfer and inspection fees. - Export fees: customs declaration, port handling, and terminal charges. Ask for an FOB (Free On Board) quote so these are included. - Ocean freight: RoRo (roll-on/roll-off) is cheapest for regular cars, but EVs often require special containers or dedicated EV shipping due to battery regulations, which costs more. - Insurance: marine cargo insurance, typically 1-3% of the car's value. - Import side: import duty, VAT or sales tax, customs brokerage, port charges at destination, and any homologation or compliance testing fees. As a rule of thumb, add 25-40% on top of the FOB price for a realistic landed-cost estimate, depending on your country's tax rates. Get a written breakdown from both your supplier and a customs broker before committing.