Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

As the importer, you mainly need to bear the following costs at the destination port: import duties, VAT or GST, terminal handling charges, local customs clearance fees, and inland logistics costs from the port to your company. Please consult your local customs broker before placing an order to accurately calculate the total landing costs.

Demurrage is a penalty charged by the port or shipping company for not clearing and picking up goods on time after they arrive. To avoid it: send customs documents in advance and ensure the recipient is prepared with duties and import qualifications.