Chinese standard electric vehicles use the national standard (GB/T) charging interface. If your country uses the European standard (CCS2), American standard (CCS1), or Japanese standard (CHAdeMO), the vehicle cannot be plugged directly into local charging stations. To address this issue, we will recommend or provide high-quality certified adapters (Adapter) with CE/UL safety certification. Please confirm the charging station specifications in your area with our sales personnel before purchasing.

For older vehicles or those used in high temperature and humidity areas, we will focus on opening the hood to check if the insulation of the wiring harness in the high-temperature area of the engine compartment is cracked or brittle, to identify potential short circuit risks that could lead to spontaneous combustion.

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.