Under CIF (Cost, Insurance, and Freight) terms, we will insure your vehicle with a reputable international insurance company for "All Risks" before shipment. If total loss or partial damage occurs during sea transport, the risk transfers to you once the goods cross the ship's rail. However, sellwellauto will not stand by; we will assist you in preparing complete claims documentation (such as the bill of lading, invoice, and damage photos) to initiate a cross-border claim process with the insurance company, minimizing your financial loss.

The lifespan of rubber sealing strips for frameless doors is usually only 4-5 years. We carefully press the sealing strip at the edge of the roof to check for loss of elasticity and use a high-pressure water gun to wash the seams of the windows to check for direct water leakage due to aging.

Cross-border after-sales support mainly comes from three channels: 1. Contract terms: Reputable exporters commit in the sales contract to engine and gearbox coverage for 30 days after pickup, excluding wear-and-tear items. Get this in writing before paying. 2. Inspection report: The pre-shipment inspection report is your baseline. If the car arrives with problems that contradict the report (e.g., hidden accident damage not disclosed), you can file a claim against it. 3. Parts supply: For mainstream Chinese brands, spare parts channels exist in Russia, Central Asia, the Gulf, and Africa. Many exporters will help you source and ship parts after delivery. Practical tips: inspect the car on arrival and photograph everything; report any issue in writing within 48 hours; keep all shipping documents. Claims filed weeks later are hard to prove.