As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Odometer tampering is a common risk in the global used car industry. We verify the data by extracting transmission mileage from the OBD computer, checking the most recent maintenance record's mileage, and consulting the national traffic management app for annual inspection records. If there are irreconcilable discrepancies or conflicts in the data, we classify it as a tampered vehicle and refuse to export it.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.