Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.

It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.

State of Health (SOH) tells you how much of the original battery capacity remains. Here's how to use it. Reading the report: SOH is usually shown as a percentage of original capacity. A car at 90% SOH retains roughly 90% of its original range. Also check for cell imbalance (voltage spread between modules)—a low SOH with balanced cells is often fine, but high imbalance causes sudden range drops and charging problems. Acceptable thresholds: for a car under 3 years old, expect 90%+ SOH. For 3-5 years, 85-90% is normal. Below 80% SOH, the battery may soon need replacement—replacement costs can exceed the car's value, so negotiate hard or walk away. How to verify: don't trust a screenshot. Ask for a live screen recording of the diagnostic app (like the brand's official tool) starting from the car's VIN page. Cross-check the fast-charging curve: a healthy battery charges at near-peak rate up to 60-70%; a degraded one tapers early. Finally, remember that hot climates degrade batteries faster—if the car spent its life in southern China, scrutinize SOH more carefully.