A structured live video inspection can catch most mechanical problems. Ask the seller to do the following in order: Cold start: film the engine bay before starting — check for leaks, cracked hoses, and corrosion. Then start from cold and listen for rattling or knocking during the first minute; abnormal noises on cold start often mean worn internals. Fluids: pull the oil dipstick — milky or foamy oil suggests head gasket issues. Check coolant color and level. Transmission: with the car warmed up, film each gear shift, forward and reverse. Hesitation, harsh jerks, or slipping RPM are red flags. Brakes: test at low speed in a safe area — the pedal should feel firm, not spongy, and the car must not pull to one side. Tires: walk around and film each tire's sidewall and tread. Uneven wear suggests alignment or suspension problems. Combine this with an independent pre-shipment inspection for a professional report — the video call is your first filter, not the final verdict.

We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.