Chinese standard electric vehicles use the national standard (GB/T) charging interface. If your country uses the European standard (CCS2), American standard (CCS1), or Japanese standard (CHAdeMO), the vehicle cannot be plugged directly into local charging stations. To address this issue, we will recommend or provide high-quality certified adapters (Adapter) with CE/UL safety certification. Please confirm the charging station specifications in your area with our sales personnel before purchasing.

Yes. If your country (such as Chile, Peru, ASEAN countries, etc.) has signed a bilateral free trade agreement with China, our documentation center will apply to Chinese customs or the trade promotion agency for specific versions of the certificate of origin (such as Form E, Form F, etc.), which can help you legally apply for significant tariff reductions at the destination port.

Parts availability depends on the brand's official presence in your market, but even unsupported brands can be maintained through direct ordering. Check three channels first: the brand's official dealer network (if any), third-party importers who specialize in Chinese auto parts, and generic equivalents. For wear items like brake pads, filters, and wipers, aftermarket suppliers usually stock cross-references by VIN. For model-specific parts — headlights, sensors, control modules — order directly from China. Ask your exporter for the parts catalog by VIN, confirm OEM part numbers, and compare prices. A turbocharger that costs $900 from a local dealer often ships from China for $350 plus $80 freight. Practical tips: bundle multiple parts into one shipment to amortize freight; ask for DDP (delivered duty paid) pricing so customs clearance is handled; and always verify part numbers against your VIN before paying, as Chinese models have running changes mid-year. Keep a small stock of common wear parts — oil filters, air filters, spark plugs — to avoid a 4-6 week wait for routine maintenance.