Cross-border after-sales support mainly comes from three channels: 1. Contract terms: Reputable exporters commit in the sales contract to engine and gearbox coverage for 30 days after pickup, excluding wear-and-tear items. Get this in writing before paying. 2. Inspection report: The pre-shipment inspection report is your baseline. If the car arrives with problems that contradict the report (e.g., hidden accident damage not disclosed), you can file a claim against it. 3. Parts supply: For mainstream Chinese brands, spare parts channels exist in Russia, Central Asia, the Gulf, and Africa. Many exporters will help you source and ship parts after delivery. Practical tips: inspect the car on arrival and photograph everything; report any issue in writing within 48 hours; keep all shipping documents. Claims filed weeks later are hard to prove.

It is extremely dangerous and usually not allowed. This can easily trigger the anti-money laundering (AML) controls of China's foreign exchange administration. The remittance account title must closely match the contract buyer and the bill of lading consignee. If payment on behalf is necessary, a legally binding "Tripartite Payment Agreement" must be provided in advance and undergo compliance review by our finance department.

Request a live video call during the test drive rather than a pre-recorded one. Cold start first: listen for rattling or metal scraping in the first seconds — possible timing chain or hydraulic lifter issues. During acceleration, a whining from the gearbox area can mean bearing wear; hesitation or jerking in an automatic suggests transmission problems. Braking: the pedal should feel firm, not spongy, and the car must not pull to one side. Turn the wheel fully in both directions and listen for clicking — a classic CV joint fault. Insist on a highway segment too: vibrations above 100 km/h often point to unbalanced wheels or bent rims. Ask the driver to film the dashboard throughout — warning lights that flicker on briefly are still faults that OBD will record.