【Five Commitments】: [Peace of Mind]: 360-degree safety inspection before delivery [Reassurance]: 1-year/20,000 km extended warranty service [Attentiveness]: No lower-spec vehicles being passed off as higher-spec [Peace of Mind]: Reliable paperwork, convenient transfer of ownership [Conscience]: No vehicles involved in major accidents, flooded vehicles, or fire-damaged vehicles.
No, we are not responsible. The high salt and humidity of the marine environment do have an impact on the chassis surface. We recommend buyers in tropical islands or countries that use salt for winter snow removal to perform a thorough chassis anti-rust spray locally immediately after the vehicle arrives.
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
Most models adjust through the central control screen menu, while a few models (like some BYD or MG) retain physical levers or paddles on the center console or steering wheel. We will check if the drag feel when the system engages is linearly normal.
