Countries like Kenya typically require the First Registration Date to be within a specific timeframe. We will provide a notarized copy of the Vehicle Registration Certificate, along with an English translation, as absolute legal evidence.

Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.

Handling claims with an overseas exporter works best when expectations are set before payment. Prevention: put the inspection standard, photo/video evidence requirements, and a dispute clause into the sales contract. Keep all chat records and payment receipts. Typical process if issues arise: 1) Notify the exporter within 48-72 hours of delivery with photos/videos as evidence. 2) Most disputes fall into two buckets: shipping damage (handled via marine insurance — this is why insurance matters) or undisclosed mechanical defects (handled per contract, often via partial refund, spare parts, or repair cost sharing). Realistic expectations: exporters rarely accept returns, so negotiate compensation instead. A reputable company will usually cover reasonable repair costs for defects confirmed to pre-exist shipment. Tip: for higher-value cars, hire a local third-party inspection at destination as final evidence — it strengthens any claim significantly.