Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Vehicles sold domestically in China only have the "Environmental Information List" and the "Vehicle Qualification Certificate," which are not the COC of the European system. We will provide a notarized English translation of the Chinese qualification certificate. If local customs strictly require the original European COC, the vehicle will not be able to clear customs.

Absolutely not. Exporting used cars requires clear proof of foreign currency receipts in USD/EUR (water bill) to be provided to the Chinese foreign exchange administration, customs, and tax authorities for document verification. Cryptocurrencies are considered illegal settlement channels.