It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

Europe and some developed countries have very strict regulations on greenhouse gases. If required by customs, we will specify the exact refrigerant type and charge amount according to the vehicle's air conditioning compressor nameplate in the remarks section of the packing list and commercial invoice.

We have established a database of target country policies. Check the specific requirements of the destination country in advance regarding vehicle age (left-hand/right-hand drive), emission standards (Euro 4/Euro 5), and steering position (left-hand/right-hand drive) to avoid customs clearance issues upon arrival.