The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

Our legal red line is that the amounts on the China Customs declaration, export license, commercial invoice, and bank receipt must be consistent across all four documents. We firmly refuse to engage in the illegal act of issuing "false low-value invoices" to assist buyers in evading customs duties in the destination country.

If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.