Our delivery standard is 'As-Is'. If the original owner only hands over one key at the time of collection, the report will clearly state 'Keys: 1'. Do not assume that all used cars come with two keys, as the cost of reprogramming smart keys overseas is very high.

A realistic budget has several layers beyond the vehicle price. First, inland logistics in China: moving the car to the export port typically costs $300-$800. Second, export handling: inspection, customs declaration and paperwork usually add $500-$1,000. Third, ocean freight. A 20ft container to most destinations runs $1,200-$3,000 depending on route; RoRo shipping can be cheaper for driveable cars. Add marine insurance, usually 0.3%-0.5% of the car value. Fourth, destination charges: port handling, customs duties, VAT/GST and local registration fees. These vary widely; some countries charge duties of 20%-80% of the vehicle value plus an excise based on engine capacity. Finally, any compliance work: inspection certificates, modifications to meet local standards, or homologation. Ask your exporter for a full CIF quote and have a local customs broker confirm destination taxes before you commit.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.