No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

We thoroughly rule them out by checking if the cabin wiring harness is melted, if the seat belts have water stains or mold, if there is unusual rust or debris in the seat tracks and cigarette lighter, and by verifying with the insurance company for any "total loss claims." These two types of cars are an absolute sales ban for us.