It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.

The 12V battery is small but critical: when it dies, the car cannot start, unlock, or charge. Used EVs often have weak 12V batteries because they sit on lots for months. Before shipping, ask the exporter to: 1. Measure the battery voltage after the car has rested overnight. It should read around 12.4-12.8V; anything under 12.2V means the battery is degraded. 2. Start the car and check that the charging system holds 13.8-14.4V, confirming the DC-DC converter works. 3. Scan for stored fault codes related to low voltage, which indicate the battery has been deeply discharged repeatedly. During ocean freight, the battery slowly self-discharges. Ask that it be disconnected or kept on a maintainer before loading, and budget for a replacement after arrival if the battery is over 3 years old. A new 12V battery costs little compared to being stranded at the port.

We can purchase the hardware (diagnostic device) on your behalf. However, the original online diagnostic accounts (especially those involving anti-theft programming and module matching) have strict domestic IP location and real-name authentication restrictions, making it very difficult to log in stably from overseas for a long time, and we cannot guarantee technical support for this.