A compliant shipment from China includes a standard document set. Verify you receive all of them before the ship departs, because correcting documents mid-transit is slow and expensive. The core set: commercial invoice, bill of lading (original, if your country requires presentation for customs), packing list, certificate of origin, and the export customs declaration. For used cars, also expect the Chinese registration certificate copy, deregistration proof, and a condition/inspection report. Some destinations require additional certificates — GCC states need GSO conformity, EU countries need COC or individual approval, several African nations require BESC/ECTN tracking numbers issued before loading. Your customs broker will typically need the invoice and bill of lading at minimum, plus proof of vehicle age and emissions where age limits apply. Ask your exporter for scanned copies the day the vessel sails, not when it arrives: pre-clearance can cut port storage fees significantly. One caution: the invoice value must match your payment records. Under-declaring to save duties is customs fraud in most countries and risks seizure.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.