It's extremely difficult. The security level of Chinese brand immobilizers is very high, and you must connect a specialized factory computer to the vehicle's OBD and be online with the domestic server to match it. Losing all keys usually means you need to replace the entire lock cylinder and anti-theft control module while overseas.
Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.
Chinese EVs ship with GB/T charging ports, which are not used in Europe (Type 2/CCS2), North America (J1772/CCS1/NACS), or most of Latin America. Plan for these extras: 1. GB/T to local standard adapter or converter box: this lets you charge at public stations. A simple passive adapter works for AC charging; DC fast charging needs an active converter, which is expensive — many owners skip it and rely on AC. 2. Portable charger swap: the included travel charger has a GB/T plug. Buy a local wallbox or a portable EVSE with your country's plug instead. 3. Home electrical check: confirm your home circuit can handle 7–11 kW, and have an electrician install a dedicated line if needed. Ask the exporter for the car's charging port photos and on-board charger capacity before buying. Budget roughly a few hundred dollars for adapters and a wallbox. Without planning, you may end up with a car that can only trickle-charge from a wall socket.
