The technician will put the vehicle in neutral on the lift, rotate the wheels, and listen for any abnormal metal gear whine from inside the motor reducer, and check for gear oil leaks at the joints of the reducer housing.

We thoroughly rule them out by checking if the cabin wiring harness is melted, if the seat belts have water stains or mold, if there is unusual rust or debris in the seat tracks and cigarette lighter, and by verifying with the insurance company for any "total loss claims." These two types of cars are an absolute sales ban for us.

You can watch the car through live streaming or VR, or entrust a local third-party agency to inspect the car for you. Transparency about the car's condition is the foundation of trust.