The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

If the original owner included the factory slow charger, we will package and ship it together; if it's lost, the platform does not provide it. Note that the factory plug is a Chinese three-prong socket, and an adapter is needed overseas.

If the car has been maintained at an authorized dealer, we can extract the desensitized official maintenance history (including entry time, mileage, and maintenance items) through a paid third-party data provider and provide it to you. If some year records are missing, we will honestly inform you that the "records are incomplete."