Our legal red line is that the amounts on the China Customs declaration, export license, commercial invoice, and bank receipt must be consistent across all four documents. We firmly refuse to engage in the illegal act of issuing "false low-value invoices" to assist buyers in evading customs duties in the destination country.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.