The commercial invoice and export license we provide are based on the vehicle's underlying VIN and official Chinese nameplate data. If there are minor discrepancies with the destination country's customs system parameters (such as curb weight), we will issue a "Parameter Explanation Letter" stamped by our company to assist you in explaining, but we cannot change the official document data.

To prevent intermittent failures due to aging of the resistance wire, we will start the engine and set the seat heating/ventilation to maximum for at least 5 minutes, confirming significant temperature changes or airflow output in the cushion and backrest using an infrared thermometer or body sensor.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.