As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

We do not rely on the seller's verbal assurances. We provide multi-dimensional accident-free certification by cross-referencing insurance claims records, service orders from authorized dealerships, and conducting on-site paint thickness measurements and weld point inspections of the chassis and structural components (longitudinal beams, A/B/C pillars, shock absorber mounts).

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.