Our standard holding period is 3 business days after the deposit is paid (based on the timestamp of the payment slip). The domestic used car market in China moves very quickly, and if we do not receive the bank message confirming the deposit within the specified time, the system will automatically release the hold, and the vehicle will be re-listed for public sale.

Absolutely. The extreme temperature fluctuations will significantly accelerate the aging of chassis rubber parts, oil seals, and interior plastics. For vehicles frequently dispatched across such latitudes, we will conduct fatigue resistance checks on chassis rubber parts that are twice as stringent as those for vehicles in temperate regions.

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.