Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."

For gasoline cars, insist on a compression test: each cylinder should read within 10-15% of the others, and the actual values should match factory specs for that engine. A single low cylinder points to worn rings or valve problems that idle checks will never reveal. A leak-down test goes further. It pressurizes each cylinder and measures how much air escapes and where. Air hissing from the oil filler cap means ring wear; from the intake or exhaust means valve issues; bubbles in the radiator coolant mean a head gasket problem. This is the single most revealing test for engine condition. Also request OBD scan data with freeze-frame records, a coolant system pressure test (to catch hidden leaks), and an inspection of the timing belt or chain condition with service history. For electric vehicles, compression tests don't apply — instead ask for a battery health report from the BMS, motor insulation readings, and a road test logging any inverter or drive-unit fault codes. A written report with photos or video of each test is essential evidence for your records.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.