Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

We repeatedly confirm and emphasize to buyers before sale: after leaving mainland China, most Chinese smart electric vehicle ecosystems (such as cloud voice assistants, online maps, OTA updates) will be permanently offline. You are purchasing a hardware platform with excellent mechanical quality and a three-electric system; please use it as a "standalone" vehicle. Do not trust false promises from other channels claiming "perfect overseas unlocking and continuous official OTA updates."

We must inform you objectively: Most Chinese car manufacturers' connected services (cloud servers) are restricted by data security regulations and overseas network limitations. Once the vehicle leaves China, the factory-installed SIM card will become inactive. This means that official OTA upgrades and factory mobile app remote controls (like pre-cooling the car or unlocking doors) typically cannot be used overseas. The vehicle will operate as a standalone version, but this will not affect basic driving and physical button functions.