It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

Our standard holding period is 3 business days after the deposit is paid (based on the timestamp of the payment slip). The domestic used car market in China moves very quickly, and if we do not receive the bank message confirming the deposit within the specified time, the system will automatically release the hold, and the vehicle will be re-listed for public sale.

Air suspension is very delicate. If, after the vehicle has been stationary for about 12 hours, the height on one side of the vehicle drops more than 1.5 cm when measured from the wheel arch to the tire, we will determine that there is a slight air leak in the air spring or distribution valve on that side and warn you of the high subsequent repair costs.