Be sure to verify the draft Bill of Lading as soon as possible after the ship departs. Once the original is issued, changes will incur high amendment fees and may prevent the customer from picking up the goods.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

We can purchase the hardware (diagnostic device) on your behalf. However, the original online diagnostic accounts (especially those involving anti-theft programming and module matching) have strict domestic IP location and real-name authentication restrictions, making it very difficult to log in stably from overseas for a long time, and we cannot guarantee technical support for this.