Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

During the stationary steering test, the technician will check the smoothness of the steering wheel from full left to full right, looking for any unusual noises from the steering gear; they will also inspect the hydraulic power steering pump (if present) and the seals of the steering column for any hydraulic fluid leakage.

Most models adjust through the central control screen menu, while a few models (like some BYD or MG) retain physical levers or paddles on the center console or steering wheel. We will check if the drag feel when the system engages is linearly normal.