Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Many car owners do not have their first maintenance done at authorized dealerships, leading to gaps in early data. In such cases, we do not blindly trust the odometer; instead, we analyze the tire production dates and wear levels, as well as the depth of grooves on the brake disc edges, using the "gold standard" of physical wear to infer the intensity of early use.

Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.