A Certificate of Origin (C/O) is an official document stating where the vehicle was manufactured. Customs authorities use it to decide which tariff rates and trade agreements apply to your import. Why it matters: many countries offer preferential tariffs for certain origins. With a valid C/O, such as the ASEAN-China Form E or a GSP Form A, you may pay reduced or zero duty. Without it, you typically pay the standard, higher rate. The certificate must match the vehicle exactly: VIN, make, model and invoice details. It is usually issued by the China Council for the Promotion of International Trade (CCPIT) or customs authorities. Practical tips: request the C/O before shipment, because adding it later is slow; check that your country's customs accepts the specific C/O format; and confirm with your broker whether your vehicle category qualifies for preferential rates. This single document can save you thousands in duty.

This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

A professional pre-shipment inspection typically costs a small fraction of the vehicle price and routinely pays for itself. A thorough inspection covers: paint thickness measurement across 30+ points to map body repairs; structural assessment of pillars, rails and crossmembers for accident damage; engine and transmission operation; a full electronic scan for fault codes; suspension and underbody checks for leaks and rust; and, for EVs, battery SOH and thermal management performance. You receive a written report with photos before the car is loaded — if the car fails, you can stop the shipment or renegotiate. Skipping the inspection to save a small fee is the classic false economy in used car importing: discovering a problem after arrival is far more expensive than preventing it at origin.