Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Odometer fraud exists everywhere, but cross-checking several data points makes it hard to fake: 1) Maintenance records: ask for service history with mileage entries. Gaps or resets are red flags. 2) Tire wear: a car showing 30,000 km should not have nearly bald tires. Compare tread depth against the claimed mileage. 3) Pedals, steering wheel, and seat bolsters: heavy wear on these with low odometer readings is a classic mismatch. 4) Diagnostic scan: request an OBD readout. Many control modules store mileage data internally — if the ECU shows 120,000 km while the dash shows 40,000, you have your answer. 5) Vehicle history report: in China, apps and platforms can pull insurance claim records and registration history, which often reveal the true mileage trail. Always request a live video showing the odometer with the engine running, and have the number written into your contract.

Most new car manufacturers' e-SIMs are directly soldered onto the T-Box motherboard (surface-mounted) and cannot be removed and replaced like a phone. Unauthorized desoldering of the motherboard may cause complete communication failure in the vehicle, and we strictly prohibit this operation.