We can purchase the hardware (diagnostic device) on your behalf. However, the original online diagnostic accounts (especially those involving anti-theft programming and module matching) have strict domestic IP location and real-name authentication restrictions, making it very difficult to log in stably from overseas for a long time, and we cannot guarantee technical support for this.

Our freight rate quotes have a clear validity period. If the buyer delays the deposit payment and misses the scheduled price lock, the GRI (General Rate Increase) charged by the shipping company must be fully covered by the buyer before booking and loading can be arranged.

A compliant shipment from China includes a standard document set. Verify you receive all of them before the ship departs, because correcting documents mid-transit is slow and expensive. The core set: commercial invoice, bill of lading (original, if your country requires presentation for customs), packing list, certificate of origin, and the export customs declaration. For used cars, also expect the Chinese registration certificate copy, deregistration proof, and a condition/inspection report. Some destinations require additional certificates — GCC states need GSO conformity, EU countries need COC or individual approval, several African nations require BESC/ECTN tracking numbers issued before loading. Your customs broker will typically need the invoice and bill of lading at minimum, plus proof of vehicle age and emissions where age limits apply. Ask your exporter for scanned copies the day the vessel sails, not when it arrives: pre-clearance can cut port storage fees significantly. One caution: the invoice value must match your payment records. Under-declaring to save duties is customs fraud in most countries and risks seizure.