We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."

Battery health is the single biggest risk when buying a used Chinese EV remotely. Ask for a battery report showing state of health (SOH) and cell voltage balance from the car's BMS or a diagnostic scan — anything below 85% SOH deserves a price reduction or a pass. Check fast-charge counts and whether the pack has warranty remaining; many Chinese EVs carry 8-year/150,000 km battery warranties that may or may not transfer. Verify real-world range from energy consumption history rather than the dashboard estimate. Also confirm the on-board charger works with your country's voltage, and ask whether the connected app and OTA updates will remain accessible in your region before you pay.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.