Thank you for your interest in Cartec Rongheng Luxury Cars. We offer multiple purchase guarantees: 1. Competitive fixed-price sales. 2. Transparent pricing and brand guarantee based on vehicle condition. 3. Nationwide Cartec certified warranty service at hundreds of dealerships. 4. Guaranteed no major accident vehicles, flood-damaged vehicles, or fire-damaged vehicles; mileage is accurate. 5. Cartec Group, in conjunction with Cha Doctor Vehicle Inspection Agency, conducts 412-point inspections and certifications covering exterior, vehicle structure, interior, engine, braking system, chassis, and more. 6. Extended warranty for worry-free use. 7. Three-day return policy and seven-day exchange policy. 8. One-year/30,000 km warranty on suspension system, engine, and transmission. 9. Thirty-day vehicle warranty. 10. Lifetime maintenance service including oil and filter changes, free labor. Cartec Rongheng Luxury Cars is a top 100 used car company in China and a vice-chairman unit of the Hebei Provincial Used Car Association. We are committed to developing a corporate, standardized, and transparent used car sales system, ensuring worry-free buying, worry-free use, and secure after-sales service. All staff at Cartec Rongheng Luxury Cars look forward to your visit and are dedicated to serving you.
Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.
Yes. For large B2B government or major fleet procurement projects, to ensure the safety of your deposit, we can issue an advance payment guarantee from one of China's four major state-owned banks, but the buyer must bear the issuance fee.
We will check if the vehicle identification number (VIN) is within the official recall batch. If there are any outstanding safety recalls (such as replacing Takata airbags), we will require the original owner to assist in sending it to an official 4S shop to complete the free recall work before the vehicle is deregistered.
