As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Yes, but you must provide a legally certified Power of Attorney (POA) authenticated by your country's notary or embassy. Contracts signed without legal authorization will not be recognized by our Ministry of Justice.

We conduct basic visual inspections and freezing point tests. If the antifreeze's freezing point is insufficient or the engine oil is severely degraded, we will document it. However, considering the shipping duration, we strongly recommend a comprehensive "Full Fluid Service" upon arrival.