Be sure to verify the draft Bill of Lading as soon as possible after the ship departs. Once the original is issued, changes will incur high amendment fees and may prevent the customer from picking up the goods.

Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.

Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.