Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Yes. The inspection report includes a specific "consumable parts consumption list." We will measure the tire tread depth (in millimeters) and the remaining brake pad thickness using calipers. If the tire tread is below the legal wear limit of 1.6mm, we will note it as "recommended to replace immediately upon arrival."